How to buy

To purchase a product from CHILL & BUY, SL, we offer several options:

  1. Online : Through www.chillandbuy.es . Add your products to your cart, select your payment method, and complete your order.
  2. Email : Write to chillandbuy@chillandbuy.es indicating quantity, size, color/print and payment method.
  3. WhatsApp : Call +34 665 304 004 with the same details as above.

If you're purchasing from outside the peninsula, remember to add your ID/NIF/NIE at checkout. For B2B orders, please contact us directly.

Payment methods

  • Bank transfer : To account ES15 2100 6199 7902 0012 3697 Please provide your full name and order number.
  • Credit card : Secure, encrypted payment, verified by the bank.
  • PayPal : Instant and secure payment. Option to pay in 3 interest-free installments. See terms and conditions .
  • Klarna : Payment deferred after Klarna analysis. Klarna Privacy Policy .

Shipping, exchanges and returns

Delivery time

From 1 to 8 calendar days from payment confirmation, depending on destination and dates.

Shipping costs

  • Peninsula : Free.
  • Canary Islands and Europe : €9.
  • Express (Peninsula) : 48h for €6.95.

Changes

You have 30 calendar days (until January 10th for Christmas purchases). Write to chillandbuy@chillandbuy.es indicating the order number, reason for the exchange, and desired products. The carrier will collect the garment upon delivery of the new one. Free exchanges.

Returns

  1. Please request it within 15 days of delivery.
  2. Free home pickup.
  3. The garment must be new, unused and with tags.
  4. Refund within a maximum of 14 days after review.

Note: Original shipping charges are not refunded on international orders.